MAKE YOUR BUSINESS EASIER TO FIND
Useful routines for the people making, selling and serving. Build a catalog, answer the next question and keep the details right.
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Google Business Profile is intended for eligible businesses that interact with customers in person. Selling through a website alone does not automatically make a business…
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Sorting conversations is most useful when it tells you what to do next. A category such as “waiting for size confirmation” can be more actionable…
Read the guideA long chat can scatter important details across several messages. Before treating an enquiry as an order, collect the agreed item, quantity, fulfilment method and…
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A buyer on a small screen needs to identify the product quickly. Consistent lighting and honest detail are more useful than a decorative image that…
Read the guideCustomers may check your opening hours before travelling. Festival weeks and local closures make it especially important to compare your actual schedule with what the…
Read the guideReusable replies work best when they save typing while leaving room for the actual question. Build a small set around repeated customer needs, not a…
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A product photo alone rarely answers what a customer needs to know. A useful catalog entry reduces uncertainty about the item, variant, price basis, availability…
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